Friday, September 28, 2012
Thursday, September 27, 2012
What are Employers Looking for These Days?
Recently Nick Schulz wrote "Hard Unemployment Truths About 'Soft' Skills" in the WSJ. While I know many people have been hard hit by the recession, I do also know that sometimes the littlest things make the biggest differences.
Non-Technies Need Not Apply? Nick Schulz reported on the struggle manufacturing companies face to find qualified applicants for open jobs. With manufacturing becoming more high-tech, it is easy to believe that the work force needs to be more computer savvy and technically competent. It may come as a surprise to many that the biggest challenge many employers have is finding applicants with the "soft" skills you may take for granted. These skills include being polite, motivated, enthusiastic, and able to answer a phone professionally. The hiring managers also noted that sometimes it is hard enough to even find applicants that can pass the drug test.
What New Skills Employers Are Looking For? Earlier this week I was meeting with a sales executive who has worked for many prestigious wineries in California. He asked me what skills people are looking for in their sales staff. I paused, and thought about it for a moment and said, "Someone who does their job." I felt a little flat-footed, but really most often the hardest thing to find is someone who actually does their job and takes pride in their work. And when you find someone who does, you don't want to let her go.
New Skills Versus Effectiveness: Yes, it is true that we have lots of new technology and skills that we want our employees to have. Knowing how to update a Facebook page is important if you are doing social media and having advanced point of sale system experience will make you a hot commodity--but if you waste your time lost in social media sites or don't actually work to make a single sale using the POS system--you aren't worth anything.
A Peek Into the Entry-level Job Scene
What it is Like Out There: Recently my college-aged son has been looking for a part-time job. He went to an informational session at a large logistics company and felt very out of place. As his mother instructed, he wore his nice khakis, an ironed dress shirt, a tie and his best (read only) dress shoes. He took his resume and reference list along in a folder. Reporting back afterwards, he said he was the only guy there that wasn't "sagging" and the only white guy who wasn't sporting dreadlocks. (Please, reader, I love dreadlocks as much as the next guy--but thought it was a very interesting remark)
Set Yourself Apart, Nicely: Today he is going back for a real interview. Going over his game plan yesterday, I asked if he was going to wear a tie again. He said, "Of course, I have to set myself far apart from the mirror-foggers." Now this is a part-time job during college loading boxes into freight trucks. He's hoping to get a grave shift and work in a 30 degree warehouse during the holiday season. This isn't the highlight career for most people--but my son is really looking forward to working hard, getting paid and getting lots of extra hours during the holiday shipping season.
Learning the Ropes: Two years ago my son went for his first interview with the parks department to help clean up garbage and pull weeds around the city during the summer. Getting to the interview, he said he again was the only guy not "sagging" and noted that most of the girls there were wearing short shorts and were baring their midriffs. When he sat down at the interview table, he asked the interviewer if she would like to see his resume. While she was shocked that he brought one, she took it and conducted the interview. He got the job and got to spend many 100+ degree days picking up garbage and fixing playgrounds around Sacramento.
Getting the reference: Yeah, so maybe these jobs aren't going to find my son living in a mansion and partying on a yacht--but he's a step ahead of a lot of unemployed people out there. In his summer job he learned how to work as part of a team, a little about money management and how to do the job his supervisor wanted done. Never missing a day of work--and only forgetting his steel-toed boots once which caused him to be 5 minutes late to work--made his supervisor happy, and she has been a great reference. He also has a good job to put on his resume, helping him get the next job.
What Can You do to Improve Your Hireability?
Make Sure you Polish your Soft Skills: Be polite and approachable when interacting with a potential employer. Make sure you use good grammar in communications with them and follow-up as requested. Be consistent in your information, especially when it comes to job history and responsibilities. Dress appropriately for a job interview. Don't Sag! Act professional. Be enthusiastic about the opportunity to meet with anyone at the company and sincere about your interest in working for them.
Know What's Relevant: Yes, most likely you have more experience than needed to load freight trucks--so make sure you brush up on your specific experience and know what talents you bring to the role. If you are applying for a job that requires knowledge of sales tracking software--make sure you study up on it so you can talk intelligently about your expertise on it and discover where you might need additional study. Be honest about areas that you don't have the required experience, but if you can show how you can acquire that knowledge, you are showing you know a lot about the job.
Act Like You Want to be Hired: It may sound funny, but I can often tell when someone isn't really into the job hunt. Statements such as, "Well, maybe it would be better if I continued to work for a friend instead of taking a full time role" or "If I take a job I will lose my unemployment benefits" are interview killers for me. Why are we talking here? Didn't you apply for the job? When you are talking to a hiring manager they are listening for little clues about how likely you are to take the job, and also to keep the job. When you put up little red flags it may give the hirer pause. Mulling it over they may decide to keep looking, or bring in that other person who seemed to really want the job. Don't shoot yourself in the foot--if you are interviewing you should be prepared to take the job. Or at least seriously consider the offer.
Crossing My Fingers: Right now my son is in that interview. I do hope he's been listening to his mother all these years. And that he wore a belt! He'd better pass that drug test.
Non-Technies Need Not Apply? Nick Schulz reported on the struggle manufacturing companies face to find qualified applicants for open jobs. With manufacturing becoming more high-tech, it is easy to believe that the work force needs to be more computer savvy and technically competent. It may come as a surprise to many that the biggest challenge many employers have is finding applicants with the "soft" skills you may take for granted. These skills include being polite, motivated, enthusiastic, and able to answer a phone professionally. The hiring managers also noted that sometimes it is hard enough to even find applicants that can pass the drug test.What New Skills Employers Are Looking For? Earlier this week I was meeting with a sales executive who has worked for many prestigious wineries in California. He asked me what skills people are looking for in their sales staff. I paused, and thought about it for a moment and said, "Someone who does their job." I felt a little flat-footed, but really most often the hardest thing to find is someone who actually does their job and takes pride in their work. And when you find someone who does, you don't want to let her go.
New Skills Versus Effectiveness: Yes, it is true that we have lots of new technology and skills that we want our employees to have. Knowing how to update a Facebook page is important if you are doing social media and having advanced point of sale system experience will make you a hot commodity--but if you waste your time lost in social media sites or don't actually work to make a single sale using the POS system--you aren't worth anything.
A Peek Into the Entry-level Job Scene
Set Yourself Apart, Nicely: Today he is going back for a real interview. Going over his game plan yesterday, I asked if he was going to wear a tie again. He said, "Of course, I have to set myself far apart from the mirror-foggers." Now this is a part-time job during college loading boxes into freight trucks. He's hoping to get a grave shift and work in a 30 degree warehouse during the holiday season. This isn't the highlight career for most people--but my son is really looking forward to working hard, getting paid and getting lots of extra hours during the holiday shipping season.
Learning the Ropes: Two years ago my son went for his first interview with the parks department to help clean up garbage and pull weeds around the city during the summer. Getting to the interview, he said he again was the only guy not "sagging" and noted that most of the girls there were wearing short shorts and were baring their midriffs. When he sat down at the interview table, he asked the interviewer if she would like to see his resume. While she was shocked that he brought one, she took it and conducted the interview. He got the job and got to spend many 100+ degree days picking up garbage and fixing playgrounds around Sacramento.
What Can You do to Improve Your Hireability?
Make Sure you Polish your Soft Skills: Be polite and approachable when interacting with a potential employer. Make sure you use good grammar in communications with them and follow-up as requested. Be consistent in your information, especially when it comes to job history and responsibilities. Dress appropriately for a job interview. Don't Sag! Act professional. Be enthusiastic about the opportunity to meet with anyone at the company and sincere about your interest in working for them.
Know What's Relevant: Yes, most likely you have more experience than needed to load freight trucks--so make sure you brush up on your specific experience and know what talents you bring to the role. If you are applying for a job that requires knowledge of sales tracking software--make sure you study up on it so you can talk intelligently about your expertise on it and discover where you might need additional study. Be honest about areas that you don't have the required experience, but if you can show how you can acquire that knowledge, you are showing you know a lot about the job.
Act Like You Want to be Hired: It may sound funny, but I can often tell when someone isn't really into the job hunt. Statements such as, "Well, maybe it would be better if I continued to work for a friend instead of taking a full time role" or "If I take a job I will lose my unemployment benefits" are interview killers for me. Why are we talking here? Didn't you apply for the job? When you are talking to a hiring manager they are listening for little clues about how likely you are to take the job, and also to keep the job. When you put up little red flags it may give the hirer pause. Mulling it over they may decide to keep looking, or bring in that other person who seemed to really want the job. Don't shoot yourself in the foot--if you are interviewing you should be prepared to take the job. Or at least seriously consider the offer. Crossing My Fingers: Right now my son is in that interview. I do hope he's been listening to his mother all these years. And that he wore a belt! He'd better pass that drug test.
Monday, August 27, 2012
The Interview over Lunch: What to Do?
This morning I was reading the job section of the newspaper, and this study caught my eye: The Imbibing Idiot Bias: Consuming Alcohol Can be Hazardous to Your (Perceived) Intelligence. This study conducted by researchers at the University of Michigan and University of Pennsylvania looked at how people's perceptions of another changed when the person ordered an alcoholic drink during their meeting. The researchers found that when a person ordered or drank an alcoholic beverage, the other person thought they had lower intelligence. As they stated, "We find that the bias may be costly in professional settings. Job candidates who ordered wine during an interview held over dinner were viewed as less intelligent and less hireable than candidates who ordered soda. However, prospective candidates believe that ordering wine rather than soda will help them appear more intelligent." Hmm, sounds like something I should explore!
Often, I conduct interviews over lunch or dinner at a nice restaurant. Being in the wine business, these lunches regularly occur in wine country and at places with very nice wine lists. It is natural to order a drink, right? No, it is never a given that any alcohol will be consumed during these meetings--but the very notion of having a drink is full of speculation--on my part yes, but I am sure on my guest's part too.
Case History One: Several months ago I was asked by a friend to do a mock interview of their son who wanted to make his way in the wine business world. Having almost finished his degree in business and with prior work experience in wine sales and restaurants, it was interesting to me to find out how he would do in this mock interview. He handled himself very professionally in the contrived setting, and came across well in the interview. After the interview I debriefed him on how he did and also gave him my take on possible options for him in the wine industry. Since he and I had met at a restaurant and only consumed water during the interview, I wanted to make sure the restaurant made a little money off of my table that afternoon, so I encouraged him to order something to eat and drink. I ordered a light appetizer, and a glass of wine. Did he? No. Smart man.
When I put together my notes from this meeting for his parents, I mentioned his abstaining from drinking during our meeting, and gave him big kudos for that. I think drinking alcohol can be fraught with meaning in a business setting, and for a young graduate, something to stay away from at all costs. Oh, I know I'm a wine industry recruiter, but an interview is an interview, and the same rules apply.
Case Histories Two and Three: On the flip side of this, this weekend I had several meetings with both job seekers and clients who were discussing projects. At one of the interviews I ordered a beer but my interviewee did not--although we were dining at a brewery. I thought this showed a lot of restraint on her part, and of course caused me to start to worry about how I was being perceived! At one of my project meetings my client brought along one of their wines to try--so of course I had a glass of this wine. But I did not have a second glass, nor did he.
What to Do: When meeting with a prospective employer, keep your demeanor completely professional. Now, we do want to find out a little about you when we meet, so don't worry about talking a bit about your personal life. And when meeting at a restaurant for an interview, try to brush up on your basic etiquette so you don't embarrass yourself by drinking out of the ice bucket. And try to match your dining companion's pace and conversation style.
Pace Yourself: Yes, pace yourself my friend! This can be the hardest thing to do at a business lunch--but I'm not talking about pacing your drinking. Try to see what kind of meal this is going to be. When you first arrive you'll get the menu and maybe hear about the dining specials. I think this is a great opportunity to gauge how much food the other person may be eating. If they mention that the salad at this place is a meal in itself, they may be planning to just have a salad for lunch--so stay away from ordering an appetizer, a salad, a soup, an entree and a dessert. You'll have plate after plate coming at you, and your guest and others waiting for you to eat. The meeting is a time to show off you talents for the job, not how much you can eat. I also try to let my companion order first, so I can see if they will be having a few courses or sticking with only an entree. If they order a first course, I try to too. I don't want them to be desperately trying to finish their soup before the next course comes, while carrying on a conversation about what we are really there to explore. So, try to keep your order in sync with theirs.
Order Wisely: Ok, now that you've thought about the amount of food you should order, try to take into account how the food you want to eat will interfere with your meeting. A few weeks ago I ordered a wonderful summer stew at a meeting, and was very worried when it had shell-on crustaceans and whole cobs of corn to wrestle with. It was even better when my corn cob sailed through the air after I was trying to get the kernels off using a knife and fork. While I don't like to get too picky with what I am ordering, it may have been better to make sure this seafood stew would be meeting friendly. Years ago I worked at a company that forbid us employees from ordering anything that required eating it with our hands. I have followed this policy loosely in all my ordering--staying away from big juicy burgers and shying away from french fries. But I do slip occasionally and order something that requires manual manipulation.
And Now the Big Decision: "And what would you like to drink today?" the waiter asks you eagerly. If your answer is "hair of the dog that bit me" or "double scotch on the rocks" you may find that your meeting quickly devolves from a meeting highlighting your stellar qualifications into something much less spectacular. If they say they would like to try one of the beers on tap, or ask the waiter what wine would be good with their fish--be hesitant in ordering a drink too. You can't go wrong with water--sparkling or still. Another safe option often is iced tea. And good old lemonade can keep you focused and hydrated. Isn't that why you would want something to drink anyways?
Why You are There: Alright, so now that you got all the ordering taken care of, keep your focus on the meeting--not the food. You want to enjoy your meal--but if you have something that is so-so--keep your opinion to yourself and carry on with the conversation. If there is truly something wrong with your meal, decide what you need to do--if you must send it back--do it, nicely. But if it was a little underwhelming, eat a little and be happy you won't get caught with your mouth full of food very often. You want to be talking a lot, so don't worry if you don't eat much. Just have your plates cleared when your companion's are, and be thrilled to get the time to highlight your qualifications.
Coffee Anyone?: And if the meeting is going well and your host wants a cup of coffee, by all means have one too. This time can sometimes be a nice chance to talk without plates of food between you, and often is a time to see what the next steps are in the interview process and learn how you are being perceived by the--hopefully future--employer.
Case History One: Several months ago I was asked by a friend to do a mock interview of their son who wanted to make his way in the wine business world. Having almost finished his degree in business and with prior work experience in wine sales and restaurants, it was interesting to me to find out how he would do in this mock interview. He handled himself very professionally in the contrived setting, and came across well in the interview. After the interview I debriefed him on how he did and also gave him my take on possible options for him in the wine industry. Since he and I had met at a restaurant and only consumed water during the interview, I wanted to make sure the restaurant made a little money off of my table that afternoon, so I encouraged him to order something to eat and drink. I ordered a light appetizer, and a glass of wine. Did he? No. Smart man.
When I put together my notes from this meeting for his parents, I mentioned his abstaining from drinking during our meeting, and gave him big kudos for that. I think drinking alcohol can be fraught with meaning in a business setting, and for a young graduate, something to stay away from at all costs. Oh, I know I'm a wine industry recruiter, but an interview is an interview, and the same rules apply.
Case Histories Two and Three: On the flip side of this, this weekend I had several meetings with both job seekers and clients who were discussing projects. At one of the interviews I ordered a beer but my interviewee did not--although we were dining at a brewery. I thought this showed a lot of restraint on her part, and of course caused me to start to worry about how I was being perceived! At one of my project meetings my client brought along one of their wines to try--so of course I had a glass of this wine. But I did not have a second glass, nor did he.
What to Do: When meeting with a prospective employer, keep your demeanor completely professional. Now, we do want to find out a little about you when we meet, so don't worry about talking a bit about your personal life. And when meeting at a restaurant for an interview, try to brush up on your basic etiquette so you don't embarrass yourself by drinking out of the ice bucket. And try to match your dining companion's pace and conversation style.
Pace Yourself: Yes, pace yourself my friend! This can be the hardest thing to do at a business lunch--but I'm not talking about pacing your drinking. Try to see what kind of meal this is going to be. When you first arrive you'll get the menu and maybe hear about the dining specials. I think this is a great opportunity to gauge how much food the other person may be eating. If they mention that the salad at this place is a meal in itself, they may be planning to just have a salad for lunch--so stay away from ordering an appetizer, a salad, a soup, an entree and a dessert. You'll have plate after plate coming at you, and your guest and others waiting for you to eat. The meeting is a time to show off you talents for the job, not how much you can eat. I also try to let my companion order first, so I can see if they will be having a few courses or sticking with only an entree. If they order a first course, I try to too. I don't want them to be desperately trying to finish their soup before the next course comes, while carrying on a conversation about what we are really there to explore. So, try to keep your order in sync with theirs. Order Wisely: Ok, now that you've thought about the amount of food you should order, try to take into account how the food you want to eat will interfere with your meeting. A few weeks ago I ordered a wonderful summer stew at a meeting, and was very worried when it had shell-on crustaceans and whole cobs of corn to wrestle with. It was even better when my corn cob sailed through the air after I was trying to get the kernels off using a knife and fork. While I don't like to get too picky with what I am ordering, it may have been better to make sure this seafood stew would be meeting friendly. Years ago I worked at a company that forbid us employees from ordering anything that required eating it with our hands. I have followed this policy loosely in all my ordering--staying away from big juicy burgers and shying away from french fries. But I do slip occasionally and order something that requires manual manipulation.
Why You are There: Alright, so now that you got all the ordering taken care of, keep your focus on the meeting--not the food. You want to enjoy your meal--but if you have something that is so-so--keep your opinion to yourself and carry on with the conversation. If there is truly something wrong with your meal, decide what you need to do--if you must send it back--do it, nicely. But if it was a little underwhelming, eat a little and be happy you won't get caught with your mouth full of food very often. You want to be talking a lot, so don't worry if you don't eat much. Just have your plates cleared when your companion's are, and be thrilled to get the time to highlight your qualifications.
Coffee Anyone?: And if the meeting is going well and your host wants a cup of coffee, by all means have one too. This time can sometimes be a nice chance to talk without plates of food between you, and often is a time to see what the next steps are in the interview process and learn how you are being perceived by the--hopefully future--employer.
Wednesday, August 15, 2012
Where's WineTalent: Farewell Europe 2012
Right before heading out of town we had to stop for a good Pilsner and bratwurst and of course some pomme frites. As with all great hosts here, we couldn't say goodbye to Walter without a schnapps-homemade even. 20 years since I first went here, but it felt just like old times. Prost!
Monday, August 13, 2012
Where's WineTalent: Europe 2012
Trains, buses and foot to get back up north. Now stopping in a great city that was the bishop's residence and where Napolean visited with a coach of 8 horses. Although quite the impressive sight, the bigger,wider coach was not able to turn around in front of the residence--always a bummer! Luckily I was able to easily manuever the streets and find Ratskeller to enjoy some nice white wine. The roads getting here and back are quite romantic, with beautiful views of vineyards and stops at wineries.
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